CAREERS

Job Description

Working for us...

 

AG Global Strategies is an attractive and exciting organisation to work for, we are a growing global company with challenging and rewarding positions around the world.

As an organisation, we value the unique experience, capabilities and professionalism our employees bring, we aim to harness this and help our personnel expand their knowledge and develop their careers, allowing for fulfilling appointments with unique opportunities.

We succeed by bringing the best people into our organisation, we want our employees to join us knowing their efforts as individuals will be supported by a highly experienced team and strengthened by an organisation with an objective to ensure the success of every engagement, with the challenges we or our clients face around the globe.  

Position Summary:

The position is for a Client Manager, required to provide services within the UK. The position requires a Client Manager to seek opportunities and prospective clients and manage a number of existing clients.
The position requires an experienced, capable individual with a wealth of industry expertise, able to communicate and sell services to private sector clients, including UHNWI, Corporate, Commercial, Industry and others.

Description:

• AG Global Strategies requires a highly driven professional to provide client managing services and to contribute to the growth of the company, delivering security products and services to a number of sectors and industries around the world.
• Working with a multidisciplinary team, including security experts and client managers with various backgrounds, you will build valuable relationships with clients and play a critical role in identifying new markets, opportunities and business and bringing new clients to the company.

Responsibilities:

• As a Client Manager at AG Global Strategies, you will be responsible for sales, market development and lead generation.
• Perform research to identify new Prospective Clients to meet or exceed sales and revenue goals.
• Maintain a good understanding of the sales process and criteria and design plans and create strategies to achieve sales goals.
• Contribute to the development of the Company’s sales strategy and coordinate sales efforts and marketing programs.
• Create, develop, implement and manage continuous improvement initiatives within the Company’s sales processes and contribute to on-going ideas and discussions around how we can improve the Company’s go-to-market offerings.
• Proactively identify opportunities to innovate and extend the Company’s scope to deliver services and develop and execute new business development plans, to bring on new Clients, through a combination of new business, networking, and marketing activities.
• Accept phone calls from Prospective and existing Clients and monitor e-mails and communicate promptly.
• Communicate regularly with Prospective and existing Clients, Introducers and Partners in person, via phone, e-mail, and by post when necessary.
• Scheduling of Client calls, ensuring agreed times and dates are logged and timings are kept.
• Arrange external Prospective Client meetings, ensuring the suitability of meeting venues, attendees are notified and meetings are promptly attended by all involved.
• Ensure sustained engagement with Prospective Clients.
• Meet with Prospective and existing Clients, Introduces and Partners and liaise with representatives from Client organisations.
• Travel regionally and internationally to meet with Prospective and existing Clients.
• Attain clear understanding of objectives as well as ensuring engagement and delivery requirements are communicated effectively to all relevant parties and objectives are considered in all relevant aspects of engagement, from planning to delivery.
• Act as the lead for each of the engagements under the Company’s portfolio, ensuring that account plans are compiled, communicated and understood and that all deadlines are adhered to, engaging all relevant parties.
• Understand and answer questions regarding terms and services with Clients within portfolio.
• Follow Company processes and procedures to ensure onboarding of Clients is frictionless and efficient, ensuring all elements of this process is adhered to and advise and inform the Company and Contract Manager of progress.
• Ensure proportionate and managed engagement with Clients, Consultants and SMEs, exploiting internal and external expertise and resources where necessary.
• Responsibility and lead for each Client account and engagement, including operational ownership, from prospecting and preparation phase, through progressing the deal and closing.
• Forward quotes for products and services to Prospective Clients.
• Prepare proposals, collaborating with Company advisors and expertise, to define clear objectives, opportunities and solutions, proportionate operational deliverables, clear benefits and suitable options to support Client requirements.
• Ensure deliverables are suitable, to meet both Client and programme delivery requirements.
• Close deals with Clients, submit prepared Client contracts for services and obtain deposits and balance of payment from Clients.
• Manage and oversee arrangements and handover for the delivery of services in their portfolio, with oversight responsibility for the smooth delivery of the programme, together with the operations team.
• Send Prospective and existing Clients information and marketing material regarding the Company and the Company’s services, including; e-mail attachments, brochures, leaflets and written information.
• Understand and communicate to others the factors which determine the quality of the Company’s services and the Client experience.
• Progressively extend the Company’s internal and external network through professional networking activity.
• Represent the Company at external events and sales presentations.
• Create presentations to inform Prospective or existing Clients about the Company's products or services and give sales presentations to a wide range of Prospective Clients and industries.
• Understand, communicate and promote the Company’s programs and services.
• Visit Clients and Prospective Clients to evaluate needs or promote products and services and answer Client questions about services, products, availability, terms and general costs.
• Ensure that consistency of Client knowledge is maintained.
• Develop peer to peer relationships with Client personnel and act as a trusted advisor to Clients within portfolios held.
• Demonstrate a strategic understanding of the Company’s capabilities and communicate this to influence Clients and others, displaying professionalism throughout planning, preparation and execution of both day-to-day tasks and specific projects.
• Proactively gain awareness of Client and partnership opportunities through Client and market contacts, harnessing soft intelligence and share this with the relevant Company departments and key individuals.
• Understand the Company’s and Clients’ objectives and goals, having sound financial, contractual and organisational knowledge of both Company and Client, in order to best support each Client requirement.
• Maintain excellent relationships with Client’s and Introduces in order to increase scope of business and referrals, working closely where appropriate to extend the Company’s network.

Ref: AG-BD-CM-001

Position 

Client Manager

UK

The position is for a Client Manager, required to provide services within the UK. The position requires a Client Manager to seek opportunities and prospective clients and manage a number of existing clients.
The position requires an experienced, capable individual with a wealth of industry expertise, able to communicate and sell services to private sector clients, including UHNWI, Corporate, Commercial, Industry and others.

Securing our world

AG Global Strategies Limited

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